By (1) gaining clarity in your systems, (2) adhering to proven best practices, and by (3) planning for successful IT, you can avoid the burden of unexpected IT costs.
As your organization grows, your need for stable, secure technology grows along with it. Similarly, as your business changes, your IT needs change. The result is that many growing businesses and nonprofits are hit with a barrage of un-budgeted costs. A high-priority upgrade here, a must-fix situation there. As these expected expenses add up, the perception of IT as a whole is that it is less of an investment and more of a burden.